Apple retail stores – 12 years later

Apple retail stores  12 years later

On May 19, 2001, the first two Apple retail store opened up for business. One was located in McLean, Virginia while the other was situated in Glendale, California. At the time, there were no shortage of critics who expressed serious doubt as to Apple’s effort to get into the retail business.

12 years later, Apple’s line of retail stores play an instrumental role in Apple’s overall sales, and more importantly, give consumers a chance to actually use Apple products in a fun and inviting environment. It may sound absurd to anyone born after 1986, but I distinctly remember a time when the only place I could test out and potentially purchase a Mac was at a local OfficeMax — unless, of course, I wanted to mosey on down to a shady corner electronics store that somehow managed to become an authorized Apple reseller.

In short, Apple’s retail stores enabled the company to put its products out in front of consumers on its own terms. Today, Apple stores, given their ubiquitous nature, seem like a given. I mean, why wouldn’t Apple roll out a line of retail stores?

But back in the dark days of the 90′s, back when Apple’s marketshare continued to plummet as the company bled money, Macs were looked upon disparagingly and their presentation in the few stores that carried them reflected that perception.

There are no shortage of stories surrounding Apple’s foray into the retail business and the factors which led to them becoming the most profitable retail stores on the planet on a per-square-foot basis.

That said, with Apple’s first retail stores turning 12 this past Sunday, I thought it’d be interesting to present a few impressive factoids about the current state of Apple’s retail operation. Looking back, it’s hard to imagine that even the most ardent Apple enthusiast could have predicted the juggernaut Apple retail would go onto become.

  • There are now 402 Apple retail stores worldwide
  • 251 of those are in the United States, 151 are located abroad
  • By the end of 2013, Apple will have 432 retail stores around the world
  • In 2013, Apple will be revamping or remodeling 20 retail locations whose success has made accommodating visitors a problem
  • Apple in 2012 spent nearly $1 billion on retail related capital expenditures
  • Apple retail stores in 2012 hosted 372 million visitors
  • Together, Apple retail stores comprise 4.1 million square feet
  • There are Apple retail stores in 13 countries
  • There are 5 states which have no Apple retail presence; Montana, Wyoming, North Dakota, South Dakota, Vermont, and West Virginia

Here are a few factoids from Apple’s most recent quarter:

  • Retail revenue checked in at $5.2 billion
  • Revenue per store came in at $13.1 million
  • Apple retail stores hosted 91 million visitors
  • Apple retail stores earned $57.6 per visitor

Lastly, and in the spirit of nostalgia, here’s a video of Steve Jobs giving a tour of the first Apple store in McLean, Virginia. In typical fashion, Jobs’ enthusiasm is infectious, and more importantly, authentic. Also, watch closely and see if you can spot boxes of Mac OS 9 on the shelf, you know, from an era back when Apple actually shipped packaged software.

Apple retail stores – 12 years later originally appeared on TUAW – The Unofficial Apple Weblog on Wed, 22 May 2013 14:00:00 EST. Please see our terms for use of feeds.

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Video Flashback: Steve Jobs explains why Macs don’t sport "Intel Inside" stickers

In a recent interview, outgoing Intel CEO Paul Otellini explained how he passed up on an opportunity to get Intel chips inside the original iPhone.

According to Otellini, Apple and Intel couldn’t come to terms regarding cost. Further, Otellini explained that he simply had no way of knowing how successful and ubiquitous the iPhone would go on to become.

While there’s no way to know for sure just how seriously Apple was considering Intel as a partner for the iPhone, I couldn’t help but laugh at the notion of an iPhone sporting an “Intel Inside” sticker on the back. Of course, Apple would have never allowed such a thing in a million years, but the thought reminded me of an old video where Steve Jobs is asked why Apple doesn’t put “Intel Inside” stickers on its Macs.

The video is from August, 2007 and is of a Q&A session that followed an Apple special media event where the first aluminum iMac was introduced.

The pertinent part of the video begins at about 32 seconds in.

Comically, the very premise of the question elicits laughter from both Tim Cook and Phil Schiller.

Jobs, always masterful when put on the spot, evokes laughter and applause from the audience when he responds sharply, “What can I say? We like our own stickers better.”

Jobs, of course, follows that up with praise for Intel.

Don’t get me wrong. We love working with Intel. We’re very proud to ship Intel products in Macs. I mean, they are screamers. And combined with our operating system, we’ve really tuned them well together, so we’re really proud of that. It’s just that everyone knows we’re using Intel processors, and so I think putting a lot of stickers on the box is just redundant. We’d rather tell them about the product inside the box, and they know it’s got an Intel processor.

Makes sense to me.

Video Flashback: Steve Jobs explains why Macs don’t sport “Intel Inside” stickers originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 20 May 2013 08:00:00 EST. Please see our terms for use of feeds.

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Steve Jobs interview wins a former nay-sayer’s respect

Sometimes all it takes is a moment of time and an open mind to change your opinion of someone. In a recent column at Forbes, Drew Hansen, a management expert specializing in hyper-growth startups, writes about Steve Jobs and how The Lost Interview movie changed his view on the Apple co-founder.

Hansen says he ignored Steve Jobs’ advice on building a company and cautioned entrepreneurs not to model themselves after the Apple founder. This attitude changed after Hansen watched the Lost Interview and realized he and Jobs share many of the same thoughts on building successful teams within a company.

Steve Jobs: The Lost Interview is a 70-minute conversation between Steve Jobs and Robert Cringely that was held in 1995. It was recently turned into a movie and hit theaters late last year. In this talk, Jobs highlights several things he did that made Apple successful.

Among other things, Jobs talks about the need to hire A-level talent and put them together on teams. These talented individuals may bump into each other along they way, but that is part of the process of building great products. You can read more about this insight and others in the Hansen article on Forbes’ website.

Steve Jobs interview wins a former nay-sayer’s respect originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 13 May 2013 15:00:00 EST. Please see our terms for use of feeds.

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Bill Gates talks about the last time he saw Steve Jobs

Last night Bill Gates was interviewed by Charlie Rose on 60 Minitues. Though the interview covered a many subjects, it inevitably turned to Bill’s relationship with Steve Jobs. In the part of the interviewed that aired, Gates understandibly teared up when he talked about the last time he saw Jobs, at his home in May of 2011. When Rose asked Gates what they talked about, Gates replied, “…what we’d learned, families… anything.” Gates also elaborated on their relationship over the years in unaired footage of the interview that is available to watch online.

Bill Gates talks about the last time he saw Steve Jobs originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 13 May 2013 09:00:00 EST. Please see our terms for use of feeds.

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Rare Apple-I hits the auction block

There are only six known working Apple I computers in the world, and one of these units will go on sale later this month. According to a report in Computerworld, German auction house Breker will be auctioning off the machine that was owned by Fred Hatfield.

The Apple-1 includes the original manual, a letter signed by Steve Jobs and a circuit board that bears the name “Woz” on the back. The vintage computer is expected to fetch up to US$392,000 when it hits the auction block on May 25. You can check out the Apple-1 in the video below and hop over to Breker’s website for the detailed photos of this classic machine.

[Via AppleInsider]

Rare Apple-I hits the auction block originally appeared on TUAW – The Unofficial Apple Weblog on Fri, 03 May 2013 14:30:00 EST. Please see our terms for use of feeds.

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Glassdoor: Apple employees love Tim Cook

Glassdoor is a site that allows employees of various corporations to rate how they think they’re management is doing anonymously, and the company has shared some info with TUAW that it says comes out of Apple’s campus in Cupertino. The site works kind of like Yelp for employees, as users can come along and leave ratings and reviews for their own company. But presumably this information came from anyone who works for Apple, not just the employees that work directly with CEO Tim Cook in California.

And what’s the word? In short, they love him. Cook has never had anything less than a 92% approval rating since this time last year, and his current approval rating sites at 93% among employees leaving reviews on Glassdoor. During his time overseeing the company, Steve Jobs held a 97% approval rating, and Cook is a few points below that, but still — Apple employees think he’s doing a great job.

Glassdoor also shared a few comments from users who identified as employees actually working on Cupertino, and they called Cook “a CEO who demands work before 6 a.m. everyday, and ‘accountability without control’.” Another engineer from Cupertino said that “no work/life balance is to be expected at Apple,” and that management required employees to be “reachable after work hours.” But despite those extra requirements, employees in general seem like enjoy Cook’s management.

Obviously, these reviewers are all basically self-selected, and like Yelp, this is not exactly an objective look at exactly what the entire company thinks of how things are going over there. But in general, it seems like Cook has the support of his employees, and most everyone inside Apple is happy with where the company is at.

Glassdoor: Apple employees love Tim Cook originally appeared on TUAW – The Unofficial Apple Weblog on Tue, 23 Apr 2013 21:00:00 EST. Please see our terms for use of feeds.

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‘iSteve’, Funny or Die’s satirical biopic of Steve Jobs, is now available online

ImageAfter delaying the release of iSteve due to the tragic bombing at the Boston Marathon this week, the Steve Jobs parody film went live on Funny or Die’s website late on Tuesday.

With a run time of 78 minutes, iSteve offers what promises to be a uniquely comedic, if not inaccurate, take on the Apple co-founder’s life and persona.

In one particularly amusing scene, Jobs becomes furious while directing a “Get a Mac” commercial and rips into a character playing the Justin Long role. Yep, this film gets meta.

Lest you think this is a big budget Hollywood film, bear in mind that the script was written in just three days while the film was shot in less than a week. Needless to say, iSteve won’t be generating any Oscar buzz but it is replete with inside jokes about Jobs and Apple lore that Apple enthusiasts will undoubtedly get a kick out of.

The film stars Justin Long as Jobs and features a rather hilarious Jorge Garcia of Lost fame as Woz.

If you’re not yet intrigued, check out the film’s trailer below.

The full film can’t be embedded so head on over Funny or Die for the full feature.

‘iSteve’, Funny or Die’s satirical biopic of Steve Jobs, is now available online originally appeared on TUAW – The Unofficial Apple Weblog on Wed, 17 Apr 2013 08:00:00 EST. Please see our terms for use of feeds.

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Funny or Die delays launch of iSteve movie until April 17

Funny or Die has delayed the premiere of iSteve, a movie about the life of Apple co-founder Steve Jobs. The short film was scheduled to debut on April 15, but the tragic bombing in Boston prompted the comedy website to reschedule the film.

According to Funny or Die’s website, iSteve is now expected to air on April 17.

Funny or Die delays launch of iSteve movie until April 17 originally appeared on TUAW – The Unofficial Apple Weblog on Tue, 16 Apr 2013 09:00:00 EST. Please see our terms for use of feeds.

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Laurene Powell Jobs discusses Steve’s legacy

Behind every great man there’s a great woman. Such is the case with Steve Jobs, who was married to Laurene Powell Jobs for more than 20 years and raised three children with her before he passed away in late 2011. For the first time since her husband’s death, Mrs. Jobs sat down with NBC’s Brian Williams and publicly talked about her husband’s legacy.

Jobs says she sees a bit of Steve everywhere she goes. “Having the body of work surrounding us is actually a really beautiful reminder,” she said, “and I find it touching and inspiring for me to make sure that I continue to do what I’m most passionate about, and I hope my kids feel the same way.”

Like her husband, Jobs is a very private person, but she recently stepped into the limelight to talk about immigration reform. She worked with filmmaker Davis Guggenheim on The Dream is Now, a 30-minute documentary that profiles the undocumented children of immigrants who want to earn their citizenship.

You can find out more about Jobs’ legacy and The Dream is Now documentary in the NBC Rock Center video embedded below.

[Via NY Daily News]

Laurene Powell Jobs discusses Steve’s legacy originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 15 Apr 2013 14:30:00 EST. Please see our terms for use of feeds.

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Apple licenses "worthless" Palm patents

Apple licenses 'worthless' Palm patentsJapanese blog Macotakara has uncovered documents published on Access (formerly PalmSource) that show Apple has licensed US$10 million worth of patents from a number of former technology companies, including the now defunct Palm. Interestingly, as 9to5Mac points out, Steve Jobs once told then Palm CEO Ed Colligan in an email exchange that Palm’s patents were essentially worthless.

There’s not much word on what patents were licensed, but given that they “only” cost $10 million, they probably don’t represent groundbreaking tech. The announcement letter refers to the patents as “foundational patents.” Microsoft reportedly licensed the patents as well.

Apple licenses “worthless” Palm patents originally appeared on TUAW – The Unofficial Apple Weblog on Wed, 10 Apr 2013 10:00:00 EST. Please see our terms for use of feeds.

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Daily Update for April 9, 2013

It’s the TUAW Daily Update, your source for Apple news in a convenient audio format. You’ll get all the top Apple stories of the day in three to five minutes for a quick review of what’s happening in the Apple world.

You can listen to today’s Apple stories by clicking the inline player (requires Flash) or the non-Flash link below. To subscribe to the podcast for daily listening through iTunes, click here.

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Daily Update for April 9, 2013 originally appeared on TUAW – The Unofficial Apple Weblog on Tue, 09 Apr 2013 17:45:00 EST. Please see our terms for use of feeds.

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Atari Nolan Bushnell discussing replacing Steve Jobs

Atari co-founder Nolan Bushnell took a chance on Steve Jobs when he hired the young non-conformist in 1974. Bushnell recounts that decision and his ensuing friendship with Steve Jobs in his recent book “Finding The Next Steve Jobs.” The book is not a biography about the Apple co-founder, but a frank look at the worrisome trend in business hiring that focuses on productivity over creative thinking.

Talking with the LA Times, Bushnell says “Sometimes when you hire people who have to pass a Mr. Congeniality test, you end up losing some of the non-conformists who will give you different views and perspectives.”

Jobs was one of those non-conformists and he talked with Bushnell at length about the need for creativity in the workplace. “Creativity is every company’s first driver. It’s where everything starts, where energy and forward motion originate. Without that first charge of creativity, nothing else can take place,” writes Bushnell in his book.

You can read more about Bushnell and Jobs in this 2012 interview conducted by our own Mike Schramm.

Atari Nolan Bushnell discussing replacing Steve Jobs originally appeared on TUAW – The Unofficial Apple Weblog on Tue, 09 Apr 2013 09:30:00 EST. Please see our terms for use of feeds.

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Anti-poaching lawsuit against Google, Apple and others denied class action status

AntiPoaching lawsuit against Google, Apple and others denied class action statusIn 2010, several high profile tech companies — including Apple, Google, Adobe, Intuit, Lucasfilm, Intel and Pixar — settled a suit with the U.S. Justice Department regarding anti-poaching agreements. The suit alleged that the aformentioned companies, from 2005 to 2009, agreed not to recruit employees from one another.

One year later, five software engineers filed a class action lawsuit against those same companies alleging that the anti-poaching agreements lessened their employment opportunities and ultimately affected their negotiation power, resulting in lower salaries.

Originally covered by Reuters, U.S. District Judge Lucy Koh this past Friday ruled that the case can’t proceed as a class action. At least not yet.

While Koh decided against class action certification for the time being, that may change once the plaintiffs address Koh’s concern that the proposed class group as defined by the plaintiffs is too broad.

“Plaintiffs examples, though compelling,” Koh writes in her ruling, “may not be sufficient to show that all or nearly all class members were affected by the anti-solicitation agreements without additional documentary support or empirical analysis.”

Bloomberg later specified that the proposed class group put forth by the plaintiffs encompasses more than 160,000 employees.

The chronology of the anti-poaching agreements, along with who partnered up with who, can be gleaned from the graphic below.

AntiPoaching lawsuit against Google, Apple and others denied class action status

Regardless of whether or not the case proceeds as a class action, the plaintiffs appear to have a strong case as Koh has found the evidence introduced thus far to be both persuasive and damning.

Koh’s ruling reads in part:

Indeed, the sustained personal efforts by the corporations’ own chief executives, including but not limited to Apple CEO Steve Jobs, Google CEO Eric Schmidt, Pixar President Ed Catmull, Intuit Chairman Bill Campbell and Intel CEO Paul Otellini, to monitor and enforce these agreements indicate that the agreements may have had broad effects on defendants’ employees.

Koh specifically cited a 2007 email sent from former Pixar president Ed Catmull to the head of Disney Studios wherein Catmull alludes to practices geared towards keeping salaries down.

“We have avoided wars up in Norther[n] California because all of the companies up here – Pixar, Dreamworks, and couple of smaller places – have conscientiously avoided raiding each other,” the email reads.

One example involving Apple was first brought to light during the initial 2010 investigation. There, it was was revealed that Google in 2007 was recruiting an Apple engineer. Upon getting wind of this, Steve Jobs fired off an email to then Google CEO Eric Schmidt which read, “I would be very pleased if your recruiting department would stop doing this.”

Schmidt reportedly forwarded the message along and implored employees to “get this stopped.”

Another example involving Steve Jobs transpired when the Apple co-founder emailed former Palm CEO Ed Colligan and threatened legal action if Palm continued to recruit and hire Apple employees.

Colligan indicated that Palm wasn’t intimidated by Apple’s threats and fired off the following email response to Jobs:

Your proposal that we agree that neither company will hire the other’s employees, regardless of the individual’s desires, is not only wrong, it is likely illegal.[...]Palm doesn’t target other companies — we look for the best people we can find. l’d hope the same could be said about Apple’s practices. However, during the last year or so, as Apple geared up to compete with Palm in the phone space, Apple hired at least 2% of Palm’s workforce. To put it in perspective, had Palm done the same, we’d have hired 300 folks from Apple. Instead, to my knowledge, we’ve hired just three.

It’ll certainly be interesting to see what other types of evidence, if any, come to the surface as the case proceeds.

In the meantime, Apple expectedly had no comment on the matter while a spokesperson for Google stated that the company has “always and aggressively recruited top talent.”

Anti-poaching lawsuit against Google, Apple and others denied class action status originally appeared on TUAW – The Unofficial Apple Weblog on Mon, 08 Apr 2013 10:00:00 EST. Please see our terms for use of feeds.

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Mark Zuckerberg loves Apple and his iPhone, but isn’t optimistic Facebook Home is iOS bound

Mark Zuckerberg loves Apple and his iPhone, but isn't optimistic Facebook Home is iOS boundFacebook this past Thursday took the wraps off of its highly anticipated Facebook Phone. Calling it a phone, however, is a bit of a misnomer because it’s more of a Facebook layer — dubbed Facebook Home — that sits atop of Android and effectively drapes the user experience with all things Facebook.

For instance, when a user installs Facebook Home (which will be available from the Google Play store), the user’s homescreen and lockscreen become home to his/her Facebook newsfeed. Put simply, it’s Facebook 24/7.

In addition to being available as a download from Google, Facebook announced that it will come pre-installed on various devices as well, including the HTC First. Facebook also partnered up with handset manufacturers like Samsung and Sony to release Facebook Home enabled smartphones in the future.

All that said, can we expect to see Facebook Home show up in the iOS App Store anytime soon?

Well, given that Apple exerts stringent control over the look and feel of its iPhone user experience, smart money is that the answer to that question is a resounding no.

Naturally, Zuckerberg was asked about the prospects of Facebook Home coming to iOS during Thursday’s media event. He was rather diplomatic with his response.

“We have a great relationship with Apple,” Zuckerberg answered. “We have integration into iOS, we’ve worked with them before. With Apple, everything you want to do goes through them. With Android, it doesn’t have to.”

In a subsequent interview with Wired’s Steven Levy, Zuckerberg was asked if he could envision Facebook Home coming to iOS in two years time.

While Zuckerberg admits that Facebook has a “pretty good partnership with Apple”, he is also keenly aware that Apple is adamant about controlling the entire user experience.

That notwithstanding, Zuckerberg answered that he would “love for that answer to be yes” before proceeding to explain that Android’s open platform gives them the flexibility they need to create unique user experiences like Facebook Home.

“Of course, a lot of people also love iPhones,” Zuckerberg added. “I love mine, and I would like to be able to deliver Facebook Home there as well.”

Bloomberg TV also posted an interview with Jon Erlichman who recalled asking Zuckerberg about how an enhanced Facebook experience sits with rivals and partners like Apple. “We love Apple,” Zuckerberg told Erlichman.

It’s interesting to note that Apple and Facebook, while seemingly on good terms now, have butted heads in the past. You might remember that Steve Jobs a few years ago explained why Apple was never able to secure a deal to integrate Facebook with Ping, Apple’s failed attempt at a social network for music. Jobs said that talks with Facebook went nowhere because Facebook wanted “onerous terms that we could not agree to.”

Nonetheless, Steve Jobs admired Mark Zuckerberg’s determination to create a long-standing company and not sell out for a quick payday when such opportunities presented themselves. What’s more, Jobs biographer Walter Isaacson once recalled that when he asked Jobs who he admired most in Silicon Valley, Zuckerberg was the person Jobs mentioned. Jobs appreciated Zuckerberg’s “intuitive feel” regarding Facebook’s direction, his willingness to “cannibalize old things” and, according to Isaacson, “felt an odd kinship with Mark.”

Zuckerberg expressed a similar sentiment during a November 2011 interview with Charlie Rose.

I mean, Apple is a company that is so focused on just building products that — for their customers and their users. And — and that’s like — it’s such a deep part of their mission is build these beautiful products for their users. And I think we connected a lot on this level of, okay, Facebook has this mission that’s really more than just trying to build a company, right, that has a market cap or a value. It’s like we’re trying to do this thing in the world. And I don’t know, a lot of it I just think we connected on that level.

And on a somewhat related note, Zuckerberg about a year ago uploaded a photo of his desk to Facebook. Suffice it to say, Facebook’s office space seems rather Mac heavy while Zuck appears to be a fan of Apple’s MacBook Air.

Mark Zuckerberg loves Apple and his iPhone, but isn't optimistic Facebook Home is iOS bound

Lastly, if I may jump back to Facebook Home for a second, Zuckerberg indicated that Facebook Home will eventually display advertisements. I wonder how users, not to mention Google, will feel about that.

Mark Zuckerberg loves Apple and his iPhone, but isn’t optimistic Facebook Home is iOS bound originally appeared on TUAW – The Unofficial Apple Weblog on Sat, 06 Apr 2013 19:00:00 EST. Please see our terms for use of feeds.

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Online Steve Jobs memorial pays tribute to the original Mac OS

Rememberum is a new start up company that provides clean, customizable options for creating online memorials for loved one. To promote their new service the company has published a stunningly creative tribute to Apple founder Steve Jobs, designed to look like the original Mac OS.

On his blog Rememberum developer David Kelly described the process of creating the unique design of the tribute site.

One of the primary goals of the design was to simulate the original Macintosh OS interface as closely as possible – this meant pixelated (pixel-perfect) graphics as well as some of the original functionality of the Macintosh, such as keyboard folder navigation and double-clicking. We separated key points in his life into groups of folders and individual files. The folders have keyboard navigation and it is possible to hold down CTRL to select multiple files to open. Each file opens as a ‘textpad’ file and can be moved and cascaded like any window. This, coupled with the keyboard navigation and small retro animations helped to provide a more genuine experience of the original Macintosh computer.

Rememberum’s service is free to use, though the FAQ on the site mentions a future premium option. Details are still scant on the premium option and if it will allow users to create tributes like the Steve Jobs memorial for their own loved ones.

Online Steve Jobs memorial pays tribute to the original Mac OS originally appeared on TUAW – The Unofficial Apple Weblog on Thu, 04 Apr 2013 17:30:00 EST. Please see our terms for use of feeds.

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